MOCHI

Shop No. G-1 , Ground Floor , Near Nursery Circle , Vaishali nagar, Jaipur

SHOES & ACCESSORIES

1 review

  1. FAULT IN PRODUCT WITHIN FIRST MONTH OF PURCHASE & POOR RESPONSE BY MOCHI TEAM

    Extremely worse . I usually purchase shoes from METRO but this time bought it from mochi, amounting Rs.5200 pair.
    I bought it in early march month & wore it thrice . The shine of the pair was lost completely within less then a month & the finish of the pair turned into matt from glossy. Within a month only from the date of purchase I raised the complaint & returned the pair from the same showroom I bought it , i.e. MOCHI , Vaishali Nagar , jaipur.
    I returned the shoe on 3 rd of April , after which the showroom manager has provided me the status date thrice & has all the time failed to provide me the solution. Even , initially the showroom manager didn’t seems interested in entertaining me & said “ki sir shoe pehnogey to kharaab to hoga hi”. That was a great joke by such a unprofessional person by MOCHI as One month has also not passed & MOCHI seems pulling hands from his inferior quality products.
    Please provide me with solution to the problem or else I may take it to the consumer court for sure as shoe is not a concern for me but false business practices of such brands is !
    Thanks
    (M) 8619654224 / 9829444556

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